Nuapay API response errors

Incident Report for Gala CT

Resolved

This incident has been resolved.
Posted Oct 04, 2024 - 10:03 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 04, 2024 - 09:44 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 04, 2024 - 09:09 BST

Investigating

We are currently seeing an issue where API requests to Nuapay are returning a 403 response. We are currently liasing with them to identify the cause of the issue. This affects the production accounts but not sandbox accounts.
Posted Oct 04, 2024 - 07:20 BST
This incident affected: Production Environment.